Privacy Policy

by May 23, 2024

Welcome to insydemedia.com.au (“the Website”)! This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Website or engage in any transactions with our e-commerce store. We value your privacy and are committed to safeguarding your personal data. By accessing or using our Website, you consent to the practices described in this Privacy Policy.

1 – Information We Collect

1.1 Personal Information We may collect personal information that you provide to us voluntarily, such as your name, email address, postal address, phone number, and payment details when you make a purchase or register an account on our e-commerce store. We may also collect any other information you choose to provide when interacting with our Website, such as comments, feedback, or survey responses.

1.2 Usage Data and Cookies We automatically collect certain information about your device, browsing actions, and patterns when you visit our Website. This information may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We may also use cookies, web beacons, and similar tracking technologies to enhance your experience on our Website and collect information about your preferences and activities.

2 – How We Use Your Information

2.1 Personalization and Improvements We may use your information to personalise your experience on our Website, tailor content and offers to your preferences, and improve our products and services based on your feedback.

2.2 Order Processing and Fulfillment If you make a purchase through our e-commerce store, we will use your personal information to process your order, facilitate payment, and deliver the products or services you requested. We may also use your information to communicate with you regarding your order status and provide customer support.

2.3 Marketing Communications With your consent, we may use your contact information to send you promotional materials, newsletters, and other marketing communications about our products, services, and special offers. You have the right to opt out of receiving these communications at any time.

2.4 Legal Compliance and Protection We may use and disclose your information as required by applicable laws, regulations, legal processes, or governmental requests. We may also use and disclose your information to protect our rights, privacy, safety, or property, as well as those of our users and the public.

3 – Information Sharing

We may share your personal information with third parties in the following circumstances:

3.1 Service Providers We may engage trusted third-party service providers to perform various functions necessary to operate our Website, such as hosting, payment processing, shipping, and analytics. These service providers will have access to your personal information only to the extent necessary to perform their functions and are obligated to protect your information.

3.2 Business Transfers In the event of a merger, acquisition, or sale of our Website or business assets, your personal information may be transferred to the acquiring or merging entity, subject to the applicable privacy policies.

3.3 Legal Requirements We may disclose your personal information if required to do so by law or if we believe in good faith that such disclosure is necessary to comply with legal obligations, protect our rights, investigate fraud, or respond to a government request.

4 – Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, use, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5 – Your Rights and Choices

5.1 Access and Correction: You have the right to access, correct, or update your personal information held by us. If you need assistance with this, please contact us using the information provided at the end of this Privacy Policy

5.2 Opt-Out: You have the right to opt out of receiving marketing communications from us. You can unsubscribe from our marketing emails by following the instructions provided in the email or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you non-promotional messages related to your transactions or our ongoing business relationship.

5.3 Cookies and Tracking Technologies: Most web browsers are set to accept cookies by default. You can choose to set your browser to refuse certain cookies or to alert you when cookies are being sent. However, please note that disabling cookies may affect the functionality of our Website.

5.4 Do Not Track: Some web browsers and devices may allow you to enable a “Do Not Track” feature, which sends signals to websites indicating that you do not want your online activities to be tracked. As of now, our Website does not respond to “Do Not Track” signals.

6 – Third-Party Links

Our Website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of those websites or services before providing any personal information.

7 – Children’s Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to promptly delete that information.

8 – Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the revised Privacy Policy on our Website or by other means of communication. We encourage you to review this Privacy Policy periodically for any updates.

9 – Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us via our contact page.

We will make reasonable efforts to address your inquiries and resolve any concerns in a timely manner.

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